Users are having difficulty uploading resources with multiple documents. They don’t always load the main document first. They also have problems downloading these multiple piece resources. The back download button only downloads the main document and users don’t know where to go to find the other supporting documents. The supporting documents are often images and videos, so it would be nice if users could just browse through them online and not have to download them. These resources are usually ‘Teacher Reflections’, and it’s possible that we need to update this resource type. Other ideas are to have a light box for viewing PDFs and images, a download all documents option or have a self-zipping/extraction option. It was decided that the self-zipping/extraction option will probably not work with this audience.