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A few organizations might mistake SAP® CRM for SAP® C4C. However, what precisely is the distinction?
C4C represents Cloud for client. This is a cloud answer for help organizations to oversee client support, deals and advertising exercises productively.
SAP® CRM is HTML-based and includes generally the ABAP programming language. Then again, C4C is a cutting edge item that is HTML5-fueled. This is the place where the distinctions come in. C4C offers organizations a tastefully satisfying and natural interface, though SAP® CRM gives a less ergonomic and more straightforward work area look and feel. Subsequently, numerous organizations select SAP® CRM, in light of the fact that it is simpler to utilize, oversee and keep up with.